Pastoral Support and Early Help

Wellbeing and positive mental health is of high importance to us within our NCSF Schools, not only for our pupils but also for our staff, parents, and community. 

We invest in this philosophy by employing key people to work with our children and families.

Emma Clark - Pastoral Leader
eclark@ncsf.school
07852 581123

Elizabeth Hamilton - Parent Support Advisor caf@stow-on-the-wold.gloucs.sch.uk 
01451 820470

Our Pastoral Leader and Parent Support Advisor are there to support your children but also you as a family. They can offer friendly, non-judgemental support and advice for a range of issues, such as:-

  • behaviour concerns

  • school attendance

  • financial concerns

  • bereavement

         … and much more

They can signpost to a range of services, offer information, liaise with other professionals, give you a chance to discuss concerns, support you in meetings, and help with understanding processes. 

Mental Health, Wellbeing and Physical Health

Social, Emotional & Mental Health 

The NCSF Trust is committed to promoting the social, emotional & mental health (SEMH) needs and wellbeing of all pupils.

We aim to:-

  • Promote a positive outlook for children with SEMH needs.

  • Eliminate prejudice towards children with SEMH needs.

  • Promote equal opportunities for all

  • Ensure all children with SEMH needs are identified and supported effectively

Nurture & Emotional Support Team (NEST)

Our NEST team offers SEMH support to pupils, staff and parents. This includes:-

  • individual or group support including Nurture support

  • ensuring children have access to Emotionally Available Adults

  • 1:1, group or class interventions

  • therapeutic support including play therapy

  • staff training

  • parent meetings and training

Promoting Children's Emotional Wellbeing

NCSF Trust schools offer emotional wellbeing to pupils through the use of:-

  • Daily Check-ins including the use of the Zones of RegulationTM

  • Circle times promoting relationship building

  • Conflict resolution circles

  • Problem solving circles

  • Pupil surveys

  • Gloucestershire Healthy Living & Learning Award

Physical Wellbeing

NCSF Trust schools offer physical wellbeing through:-

  • Physical Education lessons using Active Sports

  • Active Blast - Physical playtimes

  • NCSF Sports festivals & fixtures

  • After school clubs

  • Forest school

Early Help

What is Early Help?

The NCSF Trust recognises that there are times when family life can be a struggle and extra support and help may be necessary. Early help means providing support as soon as a problem arises and this can be done in any stage of a child's life, right through to adolescence.

Our early help offer aims to improve outcomes for children and families by preventing problems becoming serious and harmful. 

We work with Gloucestershire Early Help and Targeted Support teams, who offer a range of advice, guidance and support. 

What does Early Help include?

Support for parents may include:-

  • Providing information and signposting to other services in the area & community

  • Liaising with a range of external agencies, including meetings with multi-agency members.

  • Support with completion of paperwork and forms, including Foodbank, DLA, housing.

  • Advice and support in promoting positive behaviour at home

  • Attendance support

  • School transition support, including working closely with Secondary Schools

Support for children and young people:-

  • Supporting and promoting positive relationship building and behaviours

  • Promoting self-esteem, resilience and confidence.

  • Support with emotional literacy

  • Support with attendance and punctuality

  • Promoting positive learning attitudes

  • Providing individualised support

How to access this support

We ask that you contact your child's school and speak to Headteacher/Head of School. Advice, guidance and support may be sought from -

Mrs. Lucy Jones - SENDCo

Mrs. Emma Clark - Pastoral Lead and Senior Mental Health Lead

Support from other agencies

The agencies below can be contacted directly for help and support. 

School Nurse Team

Gloucestershire School Nurses are registered nurses or midwives who support children and young people with emotional and mental health issues, relationships and sexual health, bladder and bowel issues, lifestyle health and family worries.

We aim to improve health outcomes for families, prevent ill health and protect children from harm through a professional, visible, accessible and confidential service on 01242 581009.     

Glos Family Directory                                                                   

They offer a wide range of information to support families, children and young people. The on-line directory gives information on disability, money and work, parenting, housing, education, health and wellbeing, childcare and things to do in the community. There is also support on tax credits and benefits. You can contact them on 0800 5420202 or 01452 427362. 

CCP (Caring for Communities and People)

The Cheltenham based charity aims to support individuals and families in many ways. They can be contacted on 01242 228 999. CCP exists to improve the lives of children, young people, families and vulnerable adults who have multiple and complex needs. 

  • Promote and support healthy living

  • Help maintain a safe and stable home environment

  • Encourage and support learning and achievement

  • Promote respect and positive social behaviour

  • Encourage personal economic sustainability

  • Provide both crisis and preventative services

Domestic Abuse

If you, or someone you know, is affected by domestic abuse there are a number of things you can do. 

  • Call the police (999 in an emergency or 101 for a non-emergency situation).

  • Contact GDASS on 0845 602 9035 (www.gdass.org.uk) for practical local support.  GDASS can help you and your children stay safe in your own home.  GDASS can help you access specialist legal advice and GDASS can help you with other agencies (e.g. Benefits and Housing).  If you cannot stay at home, GDASS can help you find a Place of Safety.  GDASS can also help you and your children move on.

  • Contact a help line: National Domestic Violence Helpline (0808 2000 247)

Online Safety

How do we keep children safe online but still allow them to enjoy all the positives of the internet?

The online world now encompasses, through mobile phones, tablets, laptops and gaming devices where social media, online games, websites and apps can be accessed. This means children are exposed to new risks and harms. Help can be found